Shipping

We take great pride in packaging your PopShields with extreme care so they get to you in the same condition they were sent. PopShield soft protectors are shipped flat/unformed to help prevent damage in transit and to control shipping costs so simple pop-into-shape assembly is required. Your order will be carefully wrapped in packaging proven through internal testing and years of practical shipping to protect all items, and sent on its way, usually within 3 business days. In the rare instance wherein damage occurs during shipping, please reach out to us and we will make things right.

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Shipping in the U.S. 

Shipping within the 48 contiguous United States is free for orders of $60 or more. Shipping for orders totaling less than $60 within the contiguous 48 states and APOs will be calculated based on weight and package size. Shipping to Alaska, Hawai'i and US territories is calculated based on weight and package size. Once picked up from our warehouse, your package will generally get to you within 2-7 business days in the contiguous U. S., and a little longer to Alaska, Hawai'i, U.S. territories and all APOs. Shipments outside of the contiguous U. S. for larger/heavier packages such as bulk PopShields may ship via USPS Ground Advantage which may show slower delivery so please be sure to give a few weeks lead time for those orders.

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International Shipping Notices

*We are currently not accepting orders to be shipped to the Philippines, Macao, Bulgaria, Haiti, many countries in Africa, nor any countries currently on the USPS Service Suspensions list. If you are in one of these countries and wish to order, please consider using a US-based freight forwarder who can deliver to you.

 

*Note to international customers using a freight forwarder: We will not be offering returns or refunds for items lost/undelivered by or damaged after delivery to the freight forwarder. If a package is delivered to you with damage in transit, any claim for that damage should be directed to the freight forwarder. Be sure to review the freight forwarder's policy on loss and damage prior to agreeing to any service.

 

International Shipping 

International shipping rates are based on destination and package size and weight. Shipping rates will be shown at checkout prior to payment. Please be aware that any customs duties and taxes will be due upon receipt of your order. Customs clearance/brokerage fees are included with our standard shipping service options, however, so there should be no notable carrier fees associated with the shipments.

Note: Most shipping to international addresses will be via FedEx International Economy. 

Most other shipments (generally smaller orders) will ship via a service called UPS Worldwide Mail Innovations. While the service is very reliable, the tracking can be somewhat confusing. With this service, the package will be picked up from our warehouse by UPS and UPS will deliver it to the US Postal Service to transport it by air to your country. At this stage, the tracking number changes (it can be found on the UPS tracking by clicking the "View Details" link). The postal service for your country will use the "alternate" USPS tracking number from this point forward to track your package. The USPS tracking number is required if you need to contact your local post for delivery assistance.